it-iQ can provide training for all products that it offers. This includes bigtincan and MobileIron software solutions as well as for hardware installations. It is of most importance to ensure our customers have a great experience, starting with training once implemented.
If there are requirements to have the installation documented for their IT support team, it-iQ can create documentation of the installation. This can include the installed information, administration and end-user documents depending on the type of solution installed.
For most installations, remote management provides fast response to ongoing support, fault finding and help desk support. Some hardware installations can be monitored using a cloud based management layer.
For more information on our support services, please contact us.